
Hi! I’m Carly, and I’ve been a Customer Success professional for over 10 years.
After a decade of building, navigating, and growing my own career in Customer Success, I'm now dedicated to helping others do the same.
I believe that everyone deserves work-life balance, financial freedom, and endless opportunities for career growth. And I also believe that Customer Success is one of the most exciting career fields where you can find that.
In less than 3 years, my team and I have coached over 750 job seekers, including career transitioners and experienced Customer Success professionals and helped them land jobs in Customer Success. I am committed to helping as many people as possible land their ideal fit roles.
| WHAT MY CLIENTS ARE SAYING

Leverage transferrable experience to land your first job in Customer Success.

Learn how to navigate today's crowded job market and land your dream CS job.
| MY MOST "RAVED ABOUT" FREE TRAINING
Optimize your resume for Customer Success jobs.
Learn how I’ve helped 750+ experienced CSMs and career transitioners optimize their resumes to stand out in today’s crowded job market and land consistent interviews.
✅ Get a section-by-section breakdown of how to capture Recruiters' attention
✅ Follow a detailed walkthrough of how to prove your impact with numbers and metrics
✅ Sell your experience so it stands out (whether you are new to CS or an experienced pro)

EVEN MORE FREE RESOURCES!
Dive Into The Blog

8 Tips to Make More Money in Your Customer Success Career Professional Development
It’s okay to be motivated by money, but the topic can often make us uncomfortable. So, how do you get ahead financially...

Customer Success Interview Presentations: What to Expect and How to Nail Them
Discover the most common interview presentations, the grading criteria behind them, and what will make you stand out...

I’m ready when you are!
Hi, I’m Carly, founder of The Customer Success Career Accelerator, and career coach to hundreds of professionals in Customer Success.