How to switch industries as a CSM
Oct 15, 2024
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Here’s what you can expect from this episode:
Wondering if a change of industry could spice up your Customer Success Manager career? If you’ve been feeling stuck and are curious about transitioning to a new field, this episode is for you.
I’ll share my top five tips on what to do—and what not to do—to successfully leverage your experience and make a smooth transition to a different industry.
Whether you’re committed to making a change or just exploring the possibilities, this episode has all the guidance you need. Tune in to discover how to give your Customer Success Manager career a new life by switching industries.
Topics covered on switching industries as a Customer Success Manager:
- Why you shouldn’t downplay any small direct experience you have and how you can use it to your advantage
- How to look beyond the surface level and find a parallel between your current industry and the new industry
- How to effectively research the industry, including my favorite hack on how to do this that will save you a ton of time and know exactly where to focus your efforts
- How to use statement-based questioning that will earn you some serious street credit in your interviews or networking conversations
- Creating a specific plan for getting up to speed with the industry
Resources Mentioned:
- Learn how to stand out and get interviews in today's crowded job market. Watch my FREE Training: How I Help My Clients Stand Out & Get Interviews
- Want to know how to SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews? Watch my FREE Training: Nail Your Customer Success Interviews
- Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me
Connect with Carly:
- Connect with me on LinkedIn
- Email me at [email protected]
Related Episodes:
- Episode 8: Are you on the right career path?
- Episode 25: 4 Things to prioritize if you want to get promoted to Enterprise Customer Success
- Episode 14: How coaches and mentors can help you catapult your career success (PART 1)
More about Customer Success Career Coach:
Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join Carly and her guests as they spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – they’re diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, they’ve got the playbook for you. Every Wednesday, join Carly and her amazing guests as they dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.
