Power Questions: 10 Smart Questions to Ask in Your Next Interview

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Here’s what you can expect from this episode:

Ever walked out of a job interview wondering, “Did I ask the right questions?” “Did I get all the information I really needed?” Let’s make sure you never feel that way again.

In this episode, I’m handing you ten power questions that’ll completely transform how you approach interviews. Questions that make hiring managers take notice and give you the inside scoop you actually need to make smart career moves.

We’re ditching the overused “What are the next steps?” and replacing it with strategic, credibility-boosting questions that show you’re thinking three steps ahead. Want to know how leadership really operates? How teams collaborate remotely? How does the company support its CSM team through economic challenges? I’ve got you. These are the kinds of things that’ll give you the upper hand.

And let’s talk about leverage because interviews aren’t just about impressing them. They’re about making sure this role is actually worth YOUR time. You’ll learn how to uncover the company’s real priorities, their investment in tools and data (which, by the way, can make or break customer success roles), and whether their leadership style aligns with how you thrive.

If you want to walk into your next interview with confidence, ask questions that actually matter, and leave hiring committees thinking, “Damn, we need them on our team!”, hit play! Let’s make sure you’re in the driver’s seat for your next career move.

Topics covered on power questions to ask in your interview:

• How to frame your questions positively so you build rapport and get honest answers
• The one question that will reveal exactly how a company’s remote teams really collaborate and prove you care about team culture
• How to personalize your questions so you get genuine answers and show you actually did your homework
• How to bring up industry challenges in a way that uncovers how the company prioritizes hiring and growth
• The question that gets interviewers talking about team success so you can use that insight to stand out in future interviews
• How to ask about job challenges in a way that highlights your problem-solving mindset and helps you decide if the job’s even worth it
• The must-ask question that reveals how a company supports its CSM team during economic downturns and positions you as a strategic thinker
• How to ask about leadership styles that gets you real, revealing answers (instead of fluff)
• The question that uncovers whether the company invests in the tools and resources you need to succeed
• How to ask about long-term goals that makes you look future-focused and totally aligned with the company’s vision

Resources Mentioned:

• Optimize your resume for Customer Success jobs to land consistent interviews: Watch the FREE Training here
• Learn how to sell yourself as the best candidate and walk into your next Customer Success job interview with confidence: Watch the FREE Training here
• Learn how to MASTER Behavioral Interviews: Watch the FREE Training here
• Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me

Connect with Carly:

• Connect with me on LinkedIn 
• Email me at [email protected] 

Related Episodes:

• Tune in to the Customer Success Job Interview Tips Playlist
• Episode 55: 6 Sneaky Ways to Impress in Your Next CSM Interview Presentation (Part 2)
• Episode 49: Master The Art Of Selling Yourself In Interviews (Part 2)
• Episode 47: Ace That Interview: How to Talk About Things You Haven't Done (Yet!)
• Episode 30: Use this easy trick to leave a lasting impression in your next interview
• Episode 11: Master this interview technique and be a standout candidate every time

More about Customer Success Career Coach:

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join Carly and her guests as they spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – they’re diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, they’ve got the playbook for you. Every Wednesday, join Carly and her amazing guests as they dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.