How to Impress Customer Success Hiring Managers in 2025 - their words, not mine! (Part 2)

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Here’s what you can expect from this episode:

What’s your plan to stand out when applying for Customer Success roles in 2025? If you are looking for a way to truly impress Customer Success hiring managers, you are in the right place. 

In this episode, I am sharing five more of our key findings from our Customer Success hiring manager interviews, including some really surprising insights about AI. We're going to talk a lot about authenticity and what really makes candidates stand out. 

Get ready for me to spill the tea and arm you with the insights you need to crush your customer success job search in 2025.

Topics covered on impressing Customer Success hiring managers:

• Why you need to start treating the entire job search process as your interview
• Can hiring managers tell when a cover letter has been written using AI and will this affect your chances? 
• The opinions hiring managers have on cover letters and where you should be focusing your efforts instead
• Why posting frequently on LinkedIn is not a sustainable job search strategy
• The importance of networking and reaching out to hiring managers
• What makes a candidate stand out to a hiring manager beyond just your resume
• How to take a creative approach to your job seeking to showcase your CSM skills and genuine interest in the role and company

Resources Mentioned:

• Learn how to stand out and get interviews in today's crowded job market. Watch my FREE Training: How I Help My Clients Stand Out & Get Interviews
• Want to know how to SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews? Watch my FREE Training: Nail Your Customer Success Interviews
•  Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me

Connect with Carly:

• Connect with me on LinkedIn 
•  Email me at [email protected] 

Related Episodes:

• Episode 42: What CS Hiring Managers Really Want in 2025 (Part 1)
• Episode 41: AI in Your Job Search - Dos and Don'ts for Customer Success Roles
• Episode 24: Step by step: How to prepare for behavioral interviews
• Tune in to the Networking Strategies Playlist

More about Customer Success Career Coach:

Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join Carly and her guests as they spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – they’re diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, they’ve got the playbook for you. Every Wednesday, join Carly and her amazing guests as they dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.