4 Things to prioritize if you want to get promoted to Enterprise Customer Success
Jul 16, 2024
CLICK PLAY TO LEARN HOW TO GET PROMOTED TO ENTERPRISE CUSTOMER SUCCESS:
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Here’s what you can expect from this episode:
Are you ready to take the next step in your career and get a promotion to enterprise customer success? There is no time like the present to start setting yourself (and your career) up for success.
In this episode, I will walk you through the four things you should do to set yourself up for an easy promotion. We'll explore strategic account planning, the vital role of champions, effective change management, and the importance of creating visibility for your career growth.
Whether you're looking to climb the ladder or optimize your current role, this episode is packed with practical tips to help you succeed. So, buckle up and get ready to map out your journey to Enterprise Customer Success.
Topics covered on Enterprise Customer Success:
- The differences between a mutual success plan and a strategic account plan
- How to create strategic account plans using a SWOT analysis
- How you can identify true champions and start nurturing and leveraging them to get promoted
- Eliminating roadblocks and driving change management so you can foster widespread product adoption within your accounts
- Easy ways you can start creating visibility with your manager or with your leadership team
Resources Mentioned:
- Learn how to stand out and get interviews in today's crowded job market. Watch my FREE Training: How I Help My Clients Stand Out & Get Interviews
- Want to know how to SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews? Watch my FREE Training: Nail Your Customer Success Interviews
- Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me
Connect with Carly:
Related Episodes:
- Episode 19: The simple hack that made me happier (and more productive) at work
- Episode 15: How coaches and mentors can help you catapult your career success (PART 2)
- Episode 14: How coaches and mentors can help you catapult your career success (PART 1)
- Episode 4: How to get promoted (Spoiler: it’s got nothing to do with your performance)
More about Customer Success Career Coach:
Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join Carly and her guests as they spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – they’re diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, they’ve got the playbook for you. Every Wednesday, join Carly and her amazing guests as they dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.
